Listening to local communities




The gas pipeline runs through southern Myanmar, a fairly isolated region whose inhabitants until recently had had very little contact with outsiders, especially foreigners. A major project such as the pipeline would be legitimate cause for concern on the part of neighbors, which is why Village Communication Committees were set up to ensure dialogue and why project employees who could act as intermediaries (physicians, veterinarians, communication officers) lived in the villages to:

Explain the project.
Establish a meaningful dialogue with the local communities to identify problems and expectations and help them find solutions.
Promote trust and mutual understanding.


When villagers in the pipeline region saw that Total was opposed to the government’s forced labor practices and would try to protect them from the ill effects of such practices, this helped create a trust-based, sustainable relationship.